Neighborhood Health Plan: One of Highest Rated Health Plans in U.S.

GoLocalProv News Team

Neighborhood Health Plan: One of Highest Rated Health Plans in U.S.

Neighborhood Health Plan
Neighborhood Health Plan of Rhode Island is one of the highest-rated health plans in the country for the 16th straight year, according to the National Committee for Quality Assurance (NCQA).

“Earning an ‘Excellent’ is no easy feat. This designation reflects the amazing dedication everyone in this organization has when it comes to treating our members with dignity and respect – as well as connecting them to high-quality, affordable health care.  It also reflects the high quality of care delivered by our outstanding network of primary care doctors, specialists, hospitals, and Community Health Centers statewide,” said Peter Marino, Neighborhood’s President, and CEO.

For the second year in a row, Neighborhood’s commercial plans also earned high marks. NCQA awarded Neighborhood’s plans sold on the state’s exchange the ‘Accredited’ designation, which is the highest possible status for commercial plans.

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The Accreditation

Part of the NCQA’s  evaluation includes review of Neighborhood’s survey scores on this year’s CAHPS® (Consumer Assessment of Healthcare Providers and Systems) and HEDIS® (Healthcare Effectiveness Data and Information Set) surveys.

Neighborhood scored in the highest possible range for both HEDIS and CAHPS, earning an “A” in CAHPS, the assessment that evaluates consumers’ satisfaction with their health plan. The CAHPS assessment also revealed that more than 97% of Neighborhood members would recommend Neighborhood to their friends and family.


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